Help Center

Premium Support Private Forum

To get support you will need to have an Envato, Themeforest or Codecanyon, account and that you've purchased some of our themes or plugins. When logged in, you'll be noted about your purchases, licenses and valid support periods. To get to the Premium Support Forum, click the Click the Connect with Envato button. Once logged in, use the Submit Ticket button to open a new ticket. An agent will shortly reply. Please be a bit patient with your requests, we kindly answer everyone in a short period of time.

Support is online 9:30AM CET - 5:30PM CET, Monday - Friday


2. Community Forums Free Help

Our growing community talks about the plugins/themes and issues in our community forums. If you don’t have valid support, or you’ve got the items from Envato Elements use this community forum! The best place to get help!
Visit the Community Forums!

3. Knowledge Base Newcomers

Documentation, FAQ and guide videos at one place. If you’re a newcomer, don’t miss this section! It pretty much explains everything.
Visit the Knowledge Base!

4. Item Comments Quick talk

Additionally you can get all your questions answered in Item Comments sections of the plugin you’re using. Follow the link below to make it to the comments section.
Visit the Item Comments