1. User Forums Community
Our growing community talks about the plugins/themes and issues in our community forums. This is the best place to get help!
Visit the Community Forums!
2. Knowledge Base Newcomers
Documentation, FAQ and guide videos at one place. If you’re a newcomer, don’t miss this section! It pretty much explains everything.
Visit the Knowledge Base!
3. Item Comments Quick talk
Additionally you can get all your questions answered in Item Comments sections of the plugin you’re using. Follow the link below to make it to the comments section.
Visit the Item Comments
Old support (purchases prior to 06/27/2018) Old
We’ve changed our support policy! How and why, it’s explained in this article. The old support forum is still accessible for customers that have valid support period.
To get the support you will need to have an Envato/Codecanyon account you have purchased the plugin with, a valid license and support period for the item you will be asking support for. Click the Connect with Envato button, the site will automatically get your purchased products and their support periods. Once logged in you can use the Submit Ticket button to open a new ticket. An agent will shortly reply. Please be a bit patient with your requests, we kindly answer everyone in a short period of time.