Warranties and Returns for WooCommerce

Please read the full documentation and watch full video guide to use the plugin properly! Thank you!

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Very Important - Support Changes

We are moving support to our site Mihajlovicnenad.com. Read more in the Support Section!

Change Log - Warranties and Returns for WooCommerce 4.0.5 - 24. May 2018.

+ updated admin panel to 1.0.6

1. How to install, plugin features and automatic updates?

Introducing the Warranties and Returns for WooCommerce, installation and registration!

  1. Plugin Features
  2. Installation
  3. Register and Automatic Updates
  4. Theme Specific Installation

Go to section »

2. Plugin Guide and Settings?

Full video guide which covers everything you need to know and the settings explained!

  1. Guide Video
  2. Settings
    1. Installation Settings
    2. Basic Settings
    3. Email Settings
    4. Return Requests Settings
    5. Warranties Request Form

Go to section »

4. Support

If you come across on some installation, or any other problems, here is where to find us!

  1. Where to get support?
  2. Plugin author and contact / Mihajlovicnenad.com
  3. Older Announcements and Change Logs

Go to section »

1. How to install, plugin features and automatic updates?

Introducing the Warranties and Returns for WooCommerce, installation and registration!

1.1 Plugin Features

Introduction to some of the plugin features!

The ultimate warranties and returns management system for WooCommerce packed into this great and easy to use plugin! Best value on the market! Assign single or multiple warranties to your products, create forms and warranty presets, ‘Included’ or ‘Paid’ quick warranty types included, set warranty period, add warranty thumbnails, enable product returns and more! Manage all your requests in a single page, change request statuses on the fly with one click, send an email to your customers directly from the request manager pages, add unlimited warranties to a product, easily sell warranties with your products, add warranties to your variable products, enable easy overview of warranty requests for your customers, allow multiple warranty requests and guest warranty requests using just an email and order ID. The Warranties and Returns plugin for WooCommerce comes with all the features you need to easily and professionally handle your warranties and returns for your products.

Main Features

  • Powerful Warranties and Returns Manager
  • Warranties and Returns Requests
  • Add-on Paid Warranties
  • Preset Warranties
  • Warranty Statuses
  • Multiple Warranty Requests
  • Guest Orders Warranty Requests
  • Admin Quick Emai
  • Variable Products Warranties
  • Multi Item Order Warranties
  • Request Warranty Form Builder
  • Order Details Warranty Overview

Easiest manager available. Manage requests in just a few clicks. The Warranties and Returns requests are handled in a separate menu of your Dashboard, with dynamic notifications about new requests. A very intuitive system lets you process request in mere seconds, with all options easily accessible and editable, together with the Request Status switcher. Manually select to mark the warranty or return request as Processing, Completed or Rejected. Send a quick email to the requesting customer directly form the Request Manager, complete with an Email Template manager.

1.2 Installation

This section covers the first steps when using Warranties and Returns for WooCommerce. Please read it thoroughly now to avoid problems later.

To install this plugin you must have a working version of WordPress and WooCommerce plugin already installed. Download the Warranties and Returns for WooCommerce from the Codecanyon.net, extract the archive and inside you will find plugins files, documentation and translations. In the archive file containing the installable plugin is named woocommerce-warranties-and-returns.zip.

Please Note: You can install the plugin in two ways: inside WordPress, or via FTP. If you have trouble installing the theme inside WordPress, please proceed with installing it via FTP and you will be able to get around the issue

Installing from WordPress

Follow the steps bellow to install from WordPress Dashboard

  • Navigate to Plugins
  • Click Install Plugins and click Add New
  • Click the Upload Plugin button
  • Navigate woocommerce-warranties-and-returns.zip on your computer and click Install Now
  • When installation is done please click Activate to activate your newly installed Warranties and Returns for WooCommerce for WooCommerce plugin

Warranties and Returns for WooCommerce for WooCommerce is now running! Please read further to setup your filters!

Installing using FTP

Follow the steps bellow to install using FTP

  • Unzip woocommerce-products-filter.zip to a desired location on your HDD. These extracted files will be uploaded later via FTP
  • Connect to your server via FTP (Use FileZilla or any other FTP client)
  • Navigate to /wp-content/plugins/ server directory
  • Locate the local directory where you have unzipped the woocommerce-warranties-and-returns.zip archive
  • Upload local folder /woocommerce-warranties-and-returns/ to remote /wp-content/plugins/
  • To activate the newly installed plugin navigate to Plugins and click the Activate button within the Warranties and Returns for WooCommerce for WooCommerce plugin row

Warranties and Returns for WooCommerce for WooCommerce is now running! Please read further to setup your filters!

1.3 Registration and automatic updates

To get automatic updates directly from WordPress, register your Warranties and Returns for WooCommerce!

Navigate to WooCommerce > Settings > Warranties and Returns and enter your Codecanyon.net purchase code to get automatic updates. When an update is available, WordPress will notify you about the new release and ask you to update. For a manual check navigate to Plugins > Warranties and Returns for WooCommerce and click the Check For Updates button.

1.4 Theme Specific Installations

Popular themes and proper Warranties and Returns for WooCommerce installation!

Warranties and Returns for WooCommerce was tested on following themes and it worked as expected with the default settings. Important thing is that for these premium themes the option Single Warranty Page Display Mode should be set to New - Most Supported in Premium Themes!

  • Atelier
  • Avada
  • BeTheme
  • Bridge
  • Divi
  • Enfold
  • Flatsome
  • Legenda
  • Listify
  • Salient
  • Shopkeeper
  • The7
  • X Theme

If you are using a default template or the one from WooThemes or maybe a really good template then the option Single Warranty Page Display Mode should be set to Old - WooThemes, Basic Themes, as it is better this way of displaying these pages, but it is not widely supported in premium themes!

Further setup the Single Product Page Heading option. This will adjust your Warranty Heading in Single Product Pages! Basically you can make the tile smaller or larger to fit your theme. Usually for default themes the options is H2 and for the prmium themes is H3.

2. Plugin Guide and Settings?

Full video guide which covers everything you need to know and the settings explained!

2.1 Guide Video

A complete video guide, everything you need to know, be sure to watch it!

Watch this full video guide video to quickly learn the basics of Warranties and Returns for WooCommerce. This video was recorded for the 1.0.0!

2.2 Settings

To access plugin settings navigate to WooCommerce > Settings > Warranties and Returns.

2.2.1 Installation Settings

For better plugin installation setup these options.

Override Single Product Page Action

Change default init action on single product pages. Use actions initiated in your content-single-product.php file. Please enter action in the following format action_name:priority. E.G. woocommerce_before_add_to_cart_form:10 (default: woocommerce_before_add_to_cart_form )

Single Product Page Heading

Select heading level for Single Product Pages warranty titles.

Single Warranty Page Display Mode

Select display mode for the Single Warranty Page. This is if you have issues with the comments or page display. Please use New - Most Supported in Premium Themes for new premium or similar themes, and for WooThemes and Default WordPress Themes use Old - WooThemes, Basic Themes

Request Warranty Page

Please select the page for requesting warranties. This page should have been automatically created, if this is not the case please view FAQ and How to? section for more information on how to create a warranty requests page.

2.2.2 Basic Settings

Setup basic Warranties and Returns for WooCommerce settings and registration.

Enable Admin Warranties

If checked admins will have the ability to create warranty requests for items that do not have any warranties.

Enable Multi Warranty Requests

Check this option to enable multi requests in the defined warranty period. New requests will available upon completing the previous requests.

Enable Guest Warranty Requests

Guests can also access warranties using their order id and their email addres to confirm their identity. Check this option if you want to allow not logged in users to request warranties and returns.

Select Default Warranty

Products without warranties can have a default warranty. Please select warranty preset.

Select Warranty Status

Select status for the newly submitted warranties.

Register Warranties and Returns for WooCommerce

Enter your purchase code to get instant updated even before the codecanyon.net releases!

2.2.3 Email Settings

Email and Admin Quick Email settings.

Disable Warranty Information in Emails

Check this option to disable warranty information in order emails sent by WooCommerce.

Quick Email From Name

Enter quick email from name which you would like to appear in the sent emails.

Quick Email Reply To

Enter email address that will appear as reply to address.

Quick Email BCC

Enter email addresses separated by comma to send BCC copies of the emails sent using the quick email feature.

2.2.4 Return Requests Settings

In this section you can setup the return request basic settings.

Enable Item Returns

This option will enable the in store returns. Set your return period in which the items can be sent back by customers with a refund.

Return Period Limit

Number of days for returning items upon order completition. If 0 is set, items will have a lifetime return period.

Enable Returns Without Warranty

If checked, returns will be available for items that have no warranty.

2.2.5 Warranties Request Form

To create a warranty form that will be shown when customers ask for item warranties use the Warranties Request Form Manager.

Warranties Request Form

Make a warranty request form.

3. How to and FAQ?

FAQ and a small knowledge base on the issues.

Q: My Requests Page was not created when I installed the plugin! How can I create one?

Sometimes your Requests Page which is used for requesting warranties and returns is not created automatically. If this is the case juse create a simple regular page and insert the following shortcode. When you do publish this page navigate to WooCommerce > Settings > Warranties and Returns and under Request Warranty Page option set your Requests Page.

[wcwar_request]

Q: Single Warranty Pages result in 404 error! What's wrong?

Your rewrite rules were not applied when the plugin was initiated. Navigate to Settings > Permalinks and just save the settings. This will flush rewrite rules and everything will be just fine.

Q: On Single Product Page my warranties are bellow the Add to Cart button! I want them on top! How?

Navigate to WooCommerce > Settings > Warranties and Returns. Set your Override Single Product Page Action to the following value woocommerce_single_product_summary:25. Adjust your priority if needed.

4. Support?

If something goes wrong check this section. Contact the support and we will help!

4.1 Where to get support?

If everything else fails you can surely get support!

When everything else fails and nothing seems to be right, just visit our support pages, you can always ask for the advice from our agents at Mihajlovicnenad.com Support Pages. Visit this link and click the button Connect with Envato. To get the support you will need to have an Envato/Codecanyon account you have purchased the plugin with, a valid license and a valid support period for the item you will be asking support. When the button, Connect with Envato, is clicked the site will automatically get your purchased products and their support periods. Once logged you can use the Submit Ticket button to open a new ticket. An agent will shortly reply. Please be a bit patient with your requests, we kindly answer everyone in a short period of time. Another way to ask for support is to post a question in the Item Comments Section. Always make sure to have a valid support period and license otherwise your request might just be ignored. If you email us about support via our profile page you will be kindly asked to open a support ticket at Mihajlovicnenad.com Support Pages or we will even ignore this request, as we are not answering support question via our profile page contact form. Read more about what item support inludes at Codecanyon Support Policy Pages. We kindly ask you to avoid questions about customizations or installation in all cases. To check most common issues you can check th FAQ and How to? section. Read the documentation, watch the full guide video and check the FAQ section before contacting! Thanks!

4.2 Plugin author and contact / Mihajlovicnenad.com

Hard work and dedication stand behind the Warranties and Returns for WooCommerce!

Warranties and Returns for WooCommerce was developed by Mihajlovicnenad.com!

4.3 Older Announcements and Change Logs

If you have missed some of these, please check now as it might be useful!

Change Log - Warranties and Returns for WooCommerce


+ Warranties and Returns for WooCommerce 4.0.4 - 5. May 2018.
- updated admin panel to 1.0.5

+ Warranties and Returns for WooCommerce 4.0.3 - 21. April 2018.
- fixed strings containing escaped html codes, esc_html__ and esc_html_e bugs/issues
- updated admin panel to 1.0.4

+ Warranties and Returns for WooCommerce 4.0.2 - 31. March 2018.
- fixed admin issues in general
- fixed admin settings load

+ Warranties and Returns for WooCommerce 4.0.1 - 18. March 2018.
- fixed purchase code/registration issues
- fixed wcwar plugin breaking svx settings

+ Warranties and Returns for WooCommerce 4.0.0 - 9. February 2018.
- added completely new admin panel! developed to suit the performance and precision standards of all Mihajlovicnenad.com plugins! you will love it :) expect quicker load times in all WP pages!

+ Warranties and Returns for WooCommerce 3.1.3 - 20. December 2017.
- fixed automatic updates

+ Warranties and Returns for WooCommerce 3.1.2 - 17. November 2017.
- removed admin translations

+ Warranties and Returns for WooCommerce 3.1.1 - 17. August 2017.
- fixed issues in warranty presets edit-tags.php page, notices, errors

+ Warranties and Returns for WooCommerce 3.1.0 - 20. June 2017.
- added plugins scripts option to fix quick view issues
- fixed warranty and return my orders submission bugs
- fixed WC 3.0.x-3.0.8 compatibility issues
- fixed quickview warranty
- fixed \n in requests
- fixed set_price price when using presets
- fixed jshint.com all scripts

+ Warranties and Returns for WooCommerce v3.0.1 - 17. April 2017.
- WooCommerce 3.0.0 support

+ Warranties and Returns for WooCommerce v3.0.0 - 13. June 2016.
- added automatic updates! update the plugin directly from WP Dashboard! just register your copy with your purchase code!
- added full translation files for spanish, french, german, dutch and italian language!
- added custom single action installation options
- added single product page heading select option
- add emails disable option
- added quick email variables
- added return description text field
- added guest quantity on warranty and return requests
- improved documentation and added specific theme installations
- fixed all issues with single warranty pages and themes
- fixed css/js fonts loading issues
- fix guest warranty/return problems
- fixed labels and filed selecting
- fixed Notice: Undefined index: post_type in /woocommerce-warranties-and-returns/woocommerce-warranties-and-returns.php on line 2278
- fixed admin javascript translations
- fixed up info boxes
- fixed single warranty/request page wrapper issues


+ Warranties and Returns for WooCommerce v2.1.0
- fixed warranties validity periods
- fixed more reported bugs


+ Warranties and Returns for WooCommerce v2.0.0
- added full support for WooCommerce 2.4+
- added full support for variable products warranties in WooCommerce 2.4+
- added default warranty support
- added admin warranties screen manager
- added default warranty request status upon submit
- improved my account warranties appearance to fit any theme style
- improved admin UI for products and variable products
- improved guest warranty requests
- improved warranty alert messages
- improved single product page warranties appearance
- fixed translation bugs
- fixed a few coding bugs


+ Warranties and Returns for WooCommerce v1.0.1
- added wpml-config.xml and fixed the issues of WPML supported post IDs
- fixed price not appearing on cart page if no warranty is set
- fixed posts missing template
- fixed comments missing template